| Job Location | Dubai |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Responsibilities:Install, configure and maintain computers, networks and/or other IT related equipment and devicesProvide software and hardware support to our employees both in-office and remotelyTake ownership and resolve internal issues and requests to completionTake charge and action the IT on/off boarding process to ensure a smooth start dateEscalate IT issues to the external IT service provider where appropriateManage the ticketing systemsMaintain IT assets & inventoriesWrite and update user instructions and document changesBe involved in project work and responsible for tasksSupport the management of all Office 365 licensing and reporting (mailbox size/traffic)Skill required:Strong troubleshooting skills with both Windows and macOS using best practicesStrong multitasking and prioritization abilityStrong knowledge of Microsoft Office products, including O365Experienced in using, logging and documenting technical issues in a ticket managing systemExperience with Windows Server Active Directory users and computersKnowledge of networking such as TCP/IP, DHCP and DNSKnowledge/experience of: -Windows 10InstallTroubleshootPrinter install / Break FixBrotherHPEpsonKyoceraBasic TroubleshootingNetwork IssuesGeneral PC issues, Printers, Scanners,Software issues i.E Office, Office 365, Outlook, Clinical Software (EMIS)Hardware - Dell, HPServer knowledgeHardware - Raid,Software - OS, AD, Backup, Virtual Environment, DHCPNetworkSwitch - Configure, TroubleshootCabling - Making cable, Patching TroubleshootDesirableNetworkRouters - Configure / TroubleshootSwitch - Configure, Troubleshoot
Keyskills :
eMagine Solutions is one of the leading authorities on leadership and talent globally. Our combined resources of over 100 years professional experience mean that our clients trust us with finding them the top talent globally and candidates trust us to find them the right opportunity in a timely and confidential manner.
Throughout our offices we provide complete solutions for our clients, including traditional temporary and permanent recruitment, executive search, recruitment process outsourcing (RPO), salary surveys, market mapping and training and development courses.
Our global client list work with us not only because of our expertise but also because of our honesty, integrity and passion.
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