| Job Location | Dubai |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
What youll need to succeed - ITIL Service Management Foundation v3 Certified.- Strong understanding of ITIL Change and Configuration Management processes.- At least 5 years experience of change and release management in multi-company, international environments.- Knowledge of different delivery platforms & hosting partners; particular focus on OCI Gen 2, AWS & Azure.- Working with multiple external service suppliers and implementation partners.- Awareness and use of DEVOPS tools for Continuous Integration / Continuous Deployment (CI/CD) - experienced with Jenkins and Software repository tools/environments like GitHub.- Good facilitator and driver of process framework design and execution.- Experience of working with offshore system integrators and Tier 1 MSPs.- Excellent attention to detail and analytical problem-solving skills.- The candidate must have a strong and proactive "can-do" attitude.- Good experience and knowledge working with CMDB integration (Service Now).- Strong reporting skills to develop and administer CMDB reporting through ServiceNow.- Good knowledge of IT Service, Application and CMDB Dependency Modelling; utilising enterprise wide ITSM tools such as ServiceNow to do so.- Good Communication and relationship management skills.- Analytical, detail-orientated, can communicate clearly, effectively and influence in the right way.What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Keyskills :
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the groups success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Groups competitive edge in todays market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
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