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Home Services Salon Manager

1.00 to 10.00 Years   Dubai, United Arab Emirates   15 Jan, 2025
Beauty Concierge by AanaK
1 to 9 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$1,000 - $1,500
IndustryPersonal Services
Functional AreaNot Mentioned

Job Description

We are seeking a dynamic and results-driven Home Services Salon Manager to oversee and grow our mobile salon service operations. This role is pivotal in ensuring seamless customer experiences, maintaining high service standards, and managing a team of beauty professionals to deliver premium salon services at customers? homes. If you are a motivated leader with a passion for beauty and exceptional organizational skills, we invite you to join our team.Key Responsibilities:1. Operations Management:

  • Plan and coordinate the daily operations of the home services salon team to ensure timely service delivery.
  • Monitor schedules, manage bookings, and ensure resource allocation aligns with customer demand.
  • Implement and maintain operational processes to optimize service efficiency and quality.
2. Team Leadership:
  • Recruit, onboard, and train beauty professionals, including hairstylists, makeup artists, and other specialists, ensuring they are equipped to deliver high-quality services.
  • Monitor employee performance, provide constructive feedback, and implement strategies for professional growth.
  • Foster a positive, inclusive work environment that encourages collaboration and excellence.
3. Customer Experience:
  • Ensure customers receive exceptional, personalized services by maintaining high service standards.
  • Address customer inquiries, complaints, and feedback promptly, aiming for first-call resolution and satisfaction.
  • Develop strategies to improve the customer journey, from booking to post-service follow-up.
4. Business Development and Strategy:
  • Analyze market trends and customer needs to identify opportunities for new services or promotions.
  • Collaborate with the marketing team to design and implement campaigns to drive bookings and customer retention.
  • Develop pricing strategies and promotional offers in line with business objectives.
5. Quality Assurance:
  • Conduct regular audits to ensure tools, equipment, and products meet health and safety standards.
  • Monitor adherence to protocols and policies by the salon team, ensuring consistent service delivery.
  • Maintain inventory control for products and supplies, ensuring timely replenishment and cost efficiency.
6. Technology Integration:
  • Utilize digital platforms for scheduling, customer management, and performance tracking.
  • Work with IT teams to troubleshoot issues and enhance the booking and payment experience for clients.
7. Financial Management:
  • Manage budgets, track expenses, and analyze financial performance metrics.
  • Identify cost-saving opportunities without compromising service quality.
  • Prepare regular reports on revenue, expenses, and overall operational performance.
Benefits:
  • Competitive salary with performance-based bonuses.
  • Opportunities for professional growth and development.
  • Flexible working arrangements.
  • Discounts on salon products and services.
Join us in transforming the way customers experience beauty and wellness by bringing premium salon services to their doorstep!

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