| Job Location | Dubai |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
What We Require:5+ years of experience in a Customer Support Management capacityAgile and lean approach to almost every challenge you faceExperience providing and managing a team of support staff serving a Western customer baseA true Freshdesk guru (other support software experience such as Zendesk can be considered)Comfortable analysing performance metrics and providing reports to management (Google Data Studio)Exceptional communication skills with a high degree of emotional intelligenceA master at shift work planning to ensure 24/7 coverage whilst keeping a harmonious working environmentExperience managing a culturally diverse team, building rapport and camaraderie with staffPrevious accent training and ability to provide accent training to staff would be a huge plusExperience working in an e-commerce/telco/digital product business is desirable
Keyskills :
HitPixel is a technology-centric marketing powerhouse creating digital success stories since 2003. We use breakthrough technology to create, promote, and monetize digital products and solutions worldwide.
We produce the finest content and utilize proprietary technology to streamline user acquisition efforts. All of our solutions are built in-house, giving us full control over processes and outputsfrom concept to consumer. Thus, we are able to ensure the highest level of customer satisfaction throughout the lifecycle our products.
© 2023 HireeJobsGulf All Rights Reserved
