Customer Service Representative - Supply Chain

1.00 to 10.00 Years Dubai, United Arab Emirates 18 Apr, 2024

Job Location	Dubai, United Arab Emirates
Education	Not Mentioned
Salary	Not Mentioned
Industry	Recruitment & Employee Placement Agency
Functional Area	Not Mentioned

Customer Service Representative - Supply Chain (Temporary Contract)Job Responsibilities:�

Act as the direct and main point of contact with consumers, clients, carriers, and internal operations.
Manage high volume of inbound and outbound call and e-mail inquiries and follow-ups.
Process new requests, quotations, bookings, invoices, etc.
Schedule outbound and inbound shipments and update input and complete freight documentation.
Provide updates to customers regarding shipments, orders, etc. via e-mail or verbal call.
Assist with the communications with carriers when issues arise.
Provide recommendations and alternate solutions to assist and meet customer requirements.
Compile and submit accurate, regular and timely reports as requested.
Keep communication flowing with the customers to ensure highest customer service.

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