| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService/Telecalling |
| Functional Area | Not Mentioned |
Customer Service RepresentativeJob Location : UAEResponsibilities :?Assists in preparing reports pertaining to business development and sales to the senior management whenever required?Re-directs customer inquiries to appropriate personnel within the company and who can assist in resolving the complaints/issues?Receives and responds to inquiries/complaints regarding the Business Unit?s services, and ensures it is resolved in a timely manner?Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information?Analyses customer feedback and ensures necessary action is taken on improvement areas?Follows up with relevant internal teams to resolve customer complaints and respond to any queries?Ensures adherence to quality standards for all customer interactions
Keyskills :
customerserviceexperience
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