| Job Location | Dubai |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Employment: Full Time Customer Service Executive up to 7k Aed for an Electronic Retail Company in Dubai, UAEMaintains a positive, empathetic, and professional attitude toward customers alwaysResponds promptly to customer inquiriesCommunicates with customers through various channelsAcknowledges and resolves customer complaintsKnows our products inside and out so that you can answer questionsProcesses orders, forms, applications, and requestsKeeps records of customer interactions, transactions, comments, and complaintsCommunicates and coordinates with colleagues, as necessaryProvides feedback on the efficiency of the customer service processManages a team of junior customer service representativesEnsures customer satisfaction and provide professional customer support REQUIREMENTS: POSITION: Customer Service ExecutiveSALARY: up to 7,000 AED full package, depending on qualifications and experienceHIRING COMPANY: Electronic Retail CompanyWORK LOCATION: Dubai, UAEAVAILABILITY: Immediately available will be prioritized (1 month max)EMPLOYMENT TYPE: Full-time / PermanentCandidate Profile:Open to Moroccan, Lebanese, Tunisian and Algerian nationalsMale/Female, 25 33 years oldQualifications:Diploma in High School or any related certificationAt least 3 years of experience working in a customer service role, preferably from the electronic or telecom industryCandidates should have knowledge on the following:Customer service principles and practicesMS office applicationsSocial media platformsAdmin proceduresGood numeric, problem solving and interpersonal skillsCan communicate and comprehend effectively in EnglishMust be able to communicate in French and Arabic language
Keyskills :
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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