| Job Location | Dubai, UnitedArabEmirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService / Telecalling |
| Functional Area | Not Mentioned |
Customer Service ExecutiveJob Location : UAEJob responsibilities:?Coordinate with Purchase dept. for Procuring spares, subcontract jobs etc.?Follow up with suppliers on status of work under given material.?Log Enquiries. If new scope, inform and discuss feasibility of job with Technical /Sales Manager.?Preparation of job Cards and identification Tags for Equipments /Instruments bought into ASE.?To hand over Job card /Identification to supervisor.?Arrange right personnel for Site Inspection if required.?Arrange sub contract jobs. Log Quotations and prepare Quotations/Projects/Tenders/AMC. Follow up with Customer for Quotation status updates.?If Equipment received at Lab, Receive Worksheets from Workshop/Lab analyze and prepare quote.?Follow up with Supervisor/technician for job report/ Inspection report.?Collection of Instruments (coordinate with Stores /transport).?Onsite Jobs. Responsible for responding to all inquiries?Inform Delivery/Completion Schedule to Supervisor/technician?In the absence of supervisor, assign technicians to Jobs and Monitor Progress of jobs.?Answer to customer follow up calls courteously.?Cross check Purchase order with Quotation and inform Customer if any discrepancy.?Acknowledge receipt of Purchase order to Client
Keyskills :
Customer Service Executive
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