| Job Location | Dubai, UnitedArabEmirates |
| Education | Graduate / PostGraduate |
| Salary | Not Mentioned |
| Industry | CustomerService / Telecalling |
| Functional Area | Not Mentioned |
Customer Relations ManagerJob Location : DubaiDescription :?Monitor trends in the department and help staff develop proactive plans to achieve their performance targets?Ensure representatives are knowledgeable of all areas of the Go Ahead product, including all features and benefits, operational procedures.?Aid in recruitment and hiring.?Train representatives to be customer-focused problem solvers who deliver helpful, responsive, and accurate service.?Assist team in resolving complex customer cases.?Speak to customers in escalated situations to understand the customer?s concerns and aid in resolving the incident efficiently.?Communicate effectively with other Go Ahead teams to align company goals and direction, and to develop positive working relationships in a collaborative manner.?The resolution of assigned customer satisfaction issues while maintaining and enhancing positive and constructive client relationships.?Ensuring that Customer Satisfaction is maintainedQualifications:?Need experience?Must know Arabic language.
Keyskills :
Managing Good communication skills
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