| Job Location | Dubai |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
High School diploma required; College Degree preferred.Experience in the hospitality, travel industry, customer service, or contact center is preferred.Ability to effectively communicate in English (verbal and written)Ability to perform basic math (add, subtract, multiple, divide and calculate percentages)Excellent communication and customer service skillsAbility to assess issues quickly and accurately, provide resolution or next steps.Keen problem solver who can think on his/her feet.Ability to accurately and efficiently update/ enter data.Ability to multi-task between systems and tasks while providing accurate and complete details.Computer proficiency to include Microsoft Office and WindowsExperience with Oracle Service Cloud, OCIS, or GRAVTY a big plusStrong work ethic and a get-the-job-done attitude.Experience using CRM or other customer management software is preferred.Additional languages are a plus (Chinese, Spanish, German, Italian, Thai, Portuguese, Arabic, etc.)
Keyskills :
Global Hotel Alliance (GHA) is the worlds largest alliance of independent hotel brands, bringing together more than 35 brands with over 570 hotels in 85 countries. GHA uses a shared technology platform to drive incremental revenues and create cost savings for its member brands. GHAs award-winning loyalty programme, DISCOVERY, provides 17 million members exclusive opportunities to immerse themselves in local culture wherever they travel.
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