Handle incoming and outgoing phone calls, assisting customers with inquiries, providing product information, and resolving any issues or concerns promptly and professionally.
Engage in commercial correspondence, responding to emails, letters, and other forms of communication to address customer queries, provide quotes, and negotiate terms.
Conduct customer visits to establish and maintain relationships, showcase our products, and identify opportunities for sales expansion.
Actively pursue sales contacts, reach out to potential customers, nurture leads, and close deals to achieve or exceed sales targets.
Prepare reports on sales activities, customer feedback, market trends, and competitor analysis to contribute to strategic decision-making and monitor overall sales performance.
Assist in marketing efforts such as creating promotional materials, participating in marketing campaigns, and supporting lead generation initiatives.
Follow up with customers to ensure satisfaction, address post-sales concerns, and foster long-term relationships to drive repeat business and referrals.
