| Job Location | Dubai |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
What Are We Looking For2+ years of direct, hands-on management of all functions involved in tech support experience, service Desk / Command Center specialistProven experience with process improvement with examples to demonstrate successExperience in working with SaaS business models and products.Excellent problem-solving skills (ability to diagnose and troubleshoot basic technical issues).Demonstrated ability to work well in a fast-paced, team-oriented environment and thrive on challenges.Attention to detail.Logical, lateral and innovative thinking is a must.Expert governance and stakeholder management skills.Interpersonal skills are needed for communication with colleagues and teams.The ability to prioritize your workload.The capacity to clearly explain a technical problem to a dedicated team.Outstanding listening and questioning skills.
Keyskills :
We are the worlds leading managed cloud kitchen platform. Founded in January 2018, we are on a mission to satisfy the worlds appetite by delivering exceptional food on your terms.
We do this by partnering with F&B brands and restaurants all around the world and helping them expand beyond borders, in as little as 14 days.
Once a F&B brand decides to work with us, we take care of all the operations - from the sourcing of ingredients and cooking with care to packaging and safe delivery. We also look after the entire customer experience, making sure customers are always happy. We do this with our smart kitchen operating system (SKOS) - technology that weve built in house, to ensure speed and efficiency, in all our operations, across the business.
We currently partner with over 200 brands, across 5 countries, operating 60+ kitchens.
In April 2020, we launched our groceries vertical called Shop Kitopi - a one-stop-shop for essentials and other food items, that delivers anywhere in Dubai, in 60 minutes or less.
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