| Job Location | Dubai |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
- To be fully aware of and to report all guest comments or complaints.- To collect all profile details of any Club Millesime VIP one week prior to arrival and to ensure a daily update of the guest preferences on the PMS.- To double check details of all Club Millesime reservations 24 hours prior to arrival and to follow every content.- To personally supervise the Club Millesime VIP arrival (room block, room inspection, amenities) & welcome kit (international newspaper and welcome letter), as well as coordination with airport representative & Limousine driver.- To ensure that the Senior Management is aware of all Club Millesime VIP arrivals.- To control registration cards after check in, cashier closures, rebate, paid out, bucket checks, ensuring that the audit and financial procedures are respected.- To daily review the Club Millsime logbook and to sign it.- To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.- To prepare the Club Millesime guests departure (check the guest folio and departure letters in advance) and to ensure that transportation and other travel requirements are professionally handled.- To personally give Club Millesime VIP guests farewell, escorting them to the hotel door.- To daily assist at both, the FO morning and afternoon briefing (with VIP correspondence clip) indicating the Club Millsime activity and VIP movements of the week.- To conduct a daily line up briefing with each shift of the Club Millsime team to recapitulate tasks and activity.- To attend any other departmental meeting using this opportunity to encourage the interactivity with the Club Millsime team and to review the Club Millsime standards and procedures.- To share daily activity highlights with the Front Office Manager and the Director of Rooms, including internal and external guest opportunities.- To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.- To carry out any other reasonable duties as assigned by the Front Office Manager and the Director of Rooms.
Keyskills :
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making Feel Welcome resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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