| Job Location | Dubai |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Job purpose:To provide excellent Client service to both internal and external Clients, ensuring timely, professional and consistent responses to enquiries, requests for quotation and any issues the customer may be experiencing.Responsible for: Ensures customer needs are fully understood and met. Ensures phone coverage to reach an agreed level of service. Provides support to the Retail and Account Manager teams. Preferred graduate with a minimum of 3 years customer service experience. Contact Centre experience preferred. Should have good working knowledge of an ERP system. Strong written and verbal communication skills. Multi-tasking and workload prioritisation skills. Proven ability to influence cross-functional teams Good working knowledge of Microsoft PowerPoint, Word & Excel.
Keyskills :
Ace Management Concepts (Ace MC) is an independent Management Consultancy firm, focused on Human Resource, Market Research, Management Accounting Solutions, Feasibility Studies and Company formations Consultancies.
We provide Strategy advice, Implementation support and Retail & Distribution supervision to our Consumer Electronics, Home Appliances, and FMCG clients. We assist them to utilize their human resources, sales & marketing, retail and distribution optimally.
We have understanding of the issues and challenges faced at various management levels, when seeking to utilize human resources more effectively. We also have experience of developing and implementing a wide range of management interventions in distribution organization, aimed at aligning the workforce with the needs of the trade.
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About Recruiter
Florina John
Functions
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Human Resources
Industry
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Consulting/Advisory Services
Skills/Roles
Marine Pilot,
Company Secretary
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LEVEL HIRING FOR
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Junior Level,
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Mid Level,
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High Level
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