| Job Location | Dubai, UnitedArabEmirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService / Telecalling |
| Functional Area | Not Mentioned |
Call Center Team LeaderJob Location : UAEKey Result Areas:?Schedule and organize shift patterns for other team members to ensure that customers are never left unattended.?Understand all organizations products, services, procedures, and guidelines and communicate same to all team members.?Monitor all calls to ensure that due procedures and quality standards are strictly adhered to.?Monitor each brands status on all platforms.?Submit regular reports to management.?Ensure that clients are kept happy and always satisfied by always providing prompt response and solutions to their challenges.?Assisting the team with realtime management of contacts.?Assign agents to perform feedback calls.
Keyskills :
Call Center experience
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