Job Location | Dubai, United Arab Emirates |
Education | Graduate |
Salary | Not Mentioned |
Industry | Administration / Commercial Operations |
Functional Area | Not Mentioned |
Admin AssistantJob Location : UAE:?Manage large amounts of inbound and outbound calls and Customer service inquiries in an efficient and professional manner. Answer incoming calls within 3 rings.?Greet and assist the Customer courteously during website registration process. Take initiative and guide them to appropriate service requirements.?Following call center ?scripts? when handling different topics?Identifying and assessing Customers? needs to achieve satisfaction?Schedule service appointments and maintain the appointment calendar sheet. Provide accurate, valid and complete information by using the right methods/tools.?Maintain Customer records by updating account information in ZOHO & Hubspot.?Typing correspondence (letters, emails, memos, product information reports, estimates, minutes of meetings, monthly reports and forms) from rough draft.?Organizing documents with an excellent filling system.?Prepare service reports by collecting and analysing Customer information for service reminder calls.?Contribute to team effort by accomplishing related results as needed.?Maintain confidentiality of work.?Order, monitor and maintain office stationery.?Update and maintain internal Staffs? contact lists and vehicle records.?Maintain professional environment and dress attire in the Reception office.?Ensure your availability at all times during office working hours.?Perform other reasonable activities from time to time.Requirements :?Graduate female applicants who are currently in UAE?Min 3years work experience in administration?Prefer applicants from Automotive background
Keyskills :
experience in administration
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