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Waitress/Waiter

1.00 to 8.00 Years   Doha, Qatar   24 May, 2023
Alfardan Group
5 Jobs Openings
Job LocationDoha, Qatar
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryHospitality & Accomodation
Functional AreaNot Mentioned

Job Description

We are looking for talented Waitress or Waiters with dynamic personality who is outgoing, confident and self-driven to provide an exceptional guest experience to join our Hospitality team.Key Responsibilities:

  • Introduce self to customers and show/ assist customers to their tables
  • Present menus to customers, explain the menu items in terms of preparation, ingredients and presentation
  • Maintain an up-to-date working knowledge of the menu items and daily specials
  • Be aware of allergy information on menu items
  • Be able to answer inquiries about food and beverage items on the menu
  • Offer food and beverages suggestions
  • Inform customers of special items not listed on the menu
  • Take food and beverage orders accurately including any special requests
  • Check food orders with customers to ensure correctness
  • Input the order into POS System
  • Work with bartenders to fill beverage orders
  • Work with kitchen staff to process and expedite food orders.
  • Pre-set table for the orders
  • Deliver and serve food at tables.
  • Use established food handling and serving techniques.
  • Ensure customers are satisfied with their food orders, beverages and service.
  • Upsell food and beverage items throughout the meal
  • Monitor customers needs and promptly handle requests.
  • Handle customer complaints in a polite and professional manner
  • Maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills
  • Prepare and provide customers with accurate check for the meal
  • Process cash and credit card payments
  • Prepare to-go boxes for customers, if required
  • Re-set and prepare table for customers including decorations, condiments, napkins, utensils
  • Maintain a clean and organized service area
  • Dispose of trash according to established procedures
  • Perform any side-work as requested
  • Comply with safety, health and hygiene policies and procedures.

Keyskills :

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