| Job Location | Doha, Qatar |
| Education | High school or equivalent |
| Salary | $500 - $1,000 |
| Industry | Catering, Food Service, & Restaurant |
| Functional Area | Not Mentioned |
? Greet and welcome customers, provide consistently excellent customer service by demonstrating thorough product knowledge by managing the ordering, suggestive selling, and all payment procedures are adhered to, in particular cash handling, are performed in an accurate and precise manner to avoid customer complain.? Ensure the menus are clean neat and always available, Presents menus to customers and answers questions about menu items, and makes recommendations upon request. ? Take orders from customers for food and beverages, repeat the orders to make sure that customers know exactly what they ask for, and communicate it to the kitchen and bar staff by punching it on the system. ? Set up the table and serve ordered food to the customer table in accordance with the table standard and timely manner. ? Check with customers to ensure that they are enjoying their meals and everything ordered is served. ? Follow the standard procedures of handling customer complain and solving problems and report them directly to the manager at all times. ? Remove dishes and glasses from tables or counters, and make sure they follow the table standards set up at all times. ? Presents bill to customers and accept payment. Thank the customers while leaving the shop and ask them to visit us again. ? Follow the company standards and policies relating to health and safety, security, energy, and first aid procedures.? Set up and clean the front of house service areas (dining, toilet, and counter tops areas) and ensures the tables are cleaned and relayed in a quick and efficient manner according to the standards, and the subsequent handover and closing duties ensure the readiness of the store operations every shift.? Present at the pre-service briefing and be in constant communication with the kitchen team and Manager.? Reports service area faulty equipment, machinery, service ware, and any related issues/incidents to the Manager to ensure the smooth running of daily store operations.? Practices proper cash handling procedures by addressing the register after every transaction. Follows proper cash checkout procedures. ? Checks stocks and suggest order quantity to Store Manager. ? Work on all FOH stations in the shop as advised by the Manager. ? Other tasks as assigned.? Keep the store floor, windows, table, under tables, and display clean at all time? Set up the service station making sure it?s properly stocked and full at all times.? Set up all tables in speed and efficiency.
Keyskills :
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