DUTIES AND RESPONSIBILITIESLiaise with Operations Group management to identify and record the short and long-term technical training requirements and needs of employees.
Assist all section heads in the production of an annual training plan and establishment of KPIs.
Prepare training catalogue and training calendar in coordination with Training and Competency Lead.
Identify materials and resources required to deliver best-practice technical training services to
Operations groups. Create cost projections to be used as the basis for yearly planning and budgeting.
Support the delivery of training process including but not limited to booking venues, keeping learner attendance records, and providing logistics support.
Monitor and evaluate the effectiveness of all internal and external courses and suggest recommendations for management approval.
Administer training systems by providing follow-up on the registration of nominated staff documenting course attendance in the LMS, and compiling necessary reports for management.
Develop presentations and reports relating to the company?s technical training data for all groups, including interpretation of data and assessments of resource utilization as required by senior management.
Support the Technical Training team in sourcing OEM Vendors, potential external training institutions, consultants and professional specialists to teach or ensure the suitability of various technical training courses.
Coordinate the availability of required technical skills training in line with agreed training contracts, timelines, budget limitations, and other specifications and logistics.
Monitor and evaluate the effectiveness of technical training and suggest possible enhancements including the utilization of internally-sourced subject matter experts to maximize manpower utilization.
