| Job Location | Doha, Qatar |
| Education | Bachelor's degree / higher diploma |
| Salary | $1,500 - $2,000 |
| Industry | Banking |
| Functional Area | Not Mentioned |
Support Officer- Chargeback1.Check the CRM queues for incoming disputes and analyze them.2.Maintain the records in dispute register and close the case as per the agreed SLA3.Check for incoming disputes (ATM/QPAY/NAPS) and act as per the agreed SLA.4.Validate time out, failed and excess credit transactions based on internal reports/systems and report the credits to QCB.5.CRM Request needs to be resolved with clear communications and supporting documents need to be shared with stakeholders within the stipulated time6.Perform Visa and Master card chargebacks.7.Bachelor?s degree mandatory8.Male, Arabic candidates only
Keyskills :
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