| Job Location | Doha, Qatar |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Catering, Food Service, & Restaurant |
| Functional Area | Not Mentioned |
Responsible for exercising discretion regularly and customarily in managing the overall operation of the store. Most of the time is spent supervising and directing the workforce, making staffing decisions, ensuring customer satisfaction and product quality, managing the store?s financial performance, and managing safety and security within the store.Main duties and responsibilities:??????Set goals for the work group, develop organizational capability.??????Demonstrate a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team.??????Display a customer comes first attitude by training and holding partners accountable for delivering legendary customer service.??????Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.??????Plan, identify, communicate, and delegate appropriate responsibilities and practices to the store team to ensure smooth flow of operations.??????Provide coaching and direction to the store team to act and achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.??????Solicit customer feedback to understand customer needs and the needs of the local community.??????Use all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management.??????Use discretion in accessing external resources to support store operations and to execute district and regional initiatives. Resources include Partner Resources, Marketing, Partner & Asset Protection, Food & Beverage, Coffee, and Retail Implementation departments.??????Utilize management information tools and analyzes financial reports to identify and address trends and issues in store performance.
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