Primary Duties and Responsibilities:Identify key stakeholders, assess change readiness, and conduct change impact assessment to identify key impacts.
Develop a change management strategy based on change history, scope and the groups being impacted by the change.
Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
Develop a set of actionable and targeted change management plans ? including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
Establish, equip, and deploy a sustainable Change Network.
Deliver impactful communications to various user groups based on communication needs.
Training design, manage training delivery and effectiveness measurement.
Change KPI design, adoption measurement, monitoring and course correction.
An end-to-end Change Management Support for a project will include:
Leadership Alignment
Change Readiness Assessment
Change Impact Assessment
Stakeholder Analysis and Engagement
Role Alignment
Impactful Communications
Digital Learning Strategy and Execution
Adoption Tracking and Measurement (Benefits Realization)
Conduct Change Impact Assessment (CIA) to identify key impacts, assess change readiness and identify key stakeholders.
Conduct change readiness assessments evaluate results and present findings in a logical and easy-to-understand manner.
Support the execution of plans by engaging impacted stakeholders and conduct awareness sessions.
Design, development, and delivery of impactful digital communications such as
Emails
Posters / Leaflets
Banners
Intranet updates
Infographics
Videos
Screensavers
Information Bytes
Support training efforts by managing the development and deployment of training materials using effective training channels.
Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes.
