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Service Engineer

1.00 to 10.00 Years   Doha, Qatar   02 May, 2024
Kinetic Business Solutions & Flow Talent
1 Jobs Openings
Job LocationDoha, Qatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryMedical & Healthcare Equipment
Functional AreaNot Mentioned

Job Description

Kinetic is working with a leading Medical Device company who are hiring a Service Engineer to be based in Qatar.The main responsibilities will include but not limited to:

  • Responsible for troubleshooting, installation, maintenance, and repair of designated equipment.
  • Preparing training plans, tools, and delivery for products and applications to clients and customers.
  • Completing Preventative Maintenance and field modifications.
  • Ordering and managing repair parts cycle times.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up.
  • Maintaining tools and test equipment and ensuring they are properly calibrated.
  • Utilizing the escalation process to resolve customer service delivery issues.
  • Identifying and participating in sales opportunities such as new contracts, contract renewals, and system sales.

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