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Service Delivery Lead

1.00 to 10.00 Years   Doha, Qatar   02 May, 2024
Kinetic Business Solutions & Flow Talent
1 Jobs Openings
Job LocationDoha, Qatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

A leading technology company is actively hiring a Service Delivery Specialist for their Qatar office.Key aspects of the role include:

  • Act as the primary point of contact for clients, addressing any service-related issues or inquiries.
  • Manage the resolution of incidents and problems according to ITIL best practices.
  • Build and maintain strong working relationships with key stakeholders.
  • Identify opportunities to optimize service delivery processes and enhance client satisfaction.
  • Prepare and submit various reports related to service delivery performance.

Keyskills :

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