Service Delivery Automation Specialist - EMS

1.00 to 10.00 Years Doha, Qatar 08 Oct, 2024

Service Delivery Automation Specialist - EMSJob Summary:

The Service Delivery Automation Specialist - EMS is responsible for identifying and automating processes and procedures across the organization. The role involves collaborating with cross-functional teams to design and implement automation solutions, enhance the automation framework, and manage infrastructure, containerization, and CI/CD pipelines.

Key Responsibilities:Administrative Responsibilities:

Follow all relevant policies, processes, and SOPs to ensure consistent and controlled work execution.
Facilitate knowledge transfer to junior staff, ensuring expertise is shared with qualified candidates.

Functional Responsibilities:Automation Development:

Identify processes that can benefit from automation.
Design and implement automation solutions using RPA tools, ML models, and AI algorithms.
Collaborate with teams to understand and deliver automation requirements.

��Infrastructure as Code (IaC):

Implement IaC practices to automate infrastructure provisioning and management.
Utilize tools like Terraform, Ansible, and CloudFormation for infrastructure management.
Use Git/Repo for version control of IaC configurations.

Containerization and Orchestration:

Develop and maintain container images using Docker.
Ensure container security and manage lifecycle through orchestration platforms like Kubernetes, OpenShift, or Docker Swarm.

CI/CD Pipeline Management:

Develop, maintain, and enhance CI/CD pipelines for efficient and reliable code deployment.
Integrate automated testing, security, and monitoring into the CI/CD pipeline.

Monitoring and Logging:

Implement monitoring and logging solutions to ensure system reliability and performance.
Use tools like Prometheus, Grafana, ELK Stack, and Splunk for monitoring and analytics.

Collaboration and Communication:

Work closely with software engineers, data scientists, and stakeholders to integrate automation solutions.
Provide training and support to team members on automation tools and best practices.

Continuous Improvement:

Continuously improve automation processes to enhance efficiency and reduce manual effort.
Stay up-to-date with trends in automation, DevOps, ML, and cloud computing.

Job Requirements:Academic & Professional Qualifications:

Experience:

3+ years of experience in a DevOps or related role with a proven track record of designing and implementing automation solutions.

Keyskills :

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