| Job Location | Doha, Qatar |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Automotive Repair, Spare Parts, & Support Services |
| Functional Area | Not Mentioned |
To be the customer champion and deliver exceptional customer service. To accurately invoice for all work completed, and provide initial diagnoses of vehicle faults. Proactively communicate with customers if additional work is required, and explain safety, cost, and time impact. Take details of vehicle history and faults, and provide customers with an estimate of time and cost. Understand customers ongoing vehicle requirements & sell additional services and products to customers to increase the profitability of the service center. Plan all jobs effectively to optimize workshop utilization, and offer additional services to customers when the workshop not working to capacity. Ask when the customer would like the car to be ready. Always explain to the customer their invoice & explain all job done.
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