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Service Advisor (Automotive)-Especially in European Vehicles

2.00 to 3.00 Years   Doha, Qatar   23 Jun, 2023
Job LocationDoha, Qatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryAutomotive Repair, Spare Parts, & Support Services
Functional AreaNot Mentioned

Job Description

úÿToÿbeÿtheÿcustomerÿchampionÿandÿdeliverÿexceptionalÿcustomerÿservice.úÿToÿaccuratelyÿinvoiceÿforÿallÿworkÿcompletedÿandÿprovideÿinitialÿdiagnosesÿofvehicleÿfaults.úÿÿProactively communicateÿwithÿcustomersÿifÿadditionalÿworkÿisÿrequired,ÿexplainsafety,ÿcost andÿtimeÿimpact.úÿTake details of vehicle history and faults, provide customers with an estimate of time andcost.úÿÿUnderstandÿcustomersÿongoingÿvehicleÿrequirements & up sellÿadditional servicesÿandÿproductsÿtoÿcustomersÿtoÿincreaseÿthe profitabilityÿofÿtheÿserviceÿcenter.úÿPlanÿallÿjobsÿeffectivelyÿtoÿoptimizeÿworkshopÿutilization,ÿofferÿadditionalÿservicesÿtoÿcustomersÿwhenÿtheworkshopÿnotÿworkingÿtoÿcapacity.úÿÿAsk when a customer would like the car to be ready.úÿÿAlways explain to the customer their invoice & explain all job done.úÿÿInform customers to when is the next service due.

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