| Job Location | Doha, Qatar |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Automotive Dealership & Distributor; Automotive Repair, Spare Parts, & Support Services |
| Functional Area | Not Mentioned |
? Provide utmost Customer Service to all customers and their issues / concerns in accordance to Divisional Standards.? Discuss with the customers about potential cost of repairs and seek prior approval before proceeding to the repairs other than scheduled services.? Advise customers on periodical maintenances requirement as per manufacturer recommendations.? Carry out the determination and preparation of Repair Orders and ensure its utmost accuracy to prevent errors or delays during its service / maintenance.? Document vehicle problems by listening to customers describe them and by asking probing questions.? Liaise with the Workshop Team, as and when necessary, to accurately pinpoint the issue in the vehicle.? Carry out Front Desk Activities relevant to the sales and promotion of the Division?s products and services.? Coordinate with parts department to promote parts accessory sales and service campaigns.? Inform the Workshop Manager about the competitions and any other customers? feedback and concerns obtain through customers interactions.? Handle the customers concerns within the bounds of the authority.
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