Utilize REST/GraphQL to connect to end points for external data
Utilize Microsoft Graph API to connect Power Apps with Office 365 data in applications
Create PowerApps Portals for enterprise MS Dynamics 365 CRM applications
Create and manage Dynamics 365 CRM online solutions
Create solution components; create managed and unmanaged solutions; configure publishers and versions; work with multiple solutions; import and export solutions
Customize Dynamics 365 CRM forms
Design the form structure; build a form; use specialized form components; use access teams and sub-grids; work with navigation; understand form types; use multiple forms; implement form customizations and mobile clients
Implement Dynamics CRM views and visualizations
Create view types; manage system, public, and personal views; create, modify, and delete views; customize views; customize charts; customize dashboards; use themes
Manage Dynamics CRM entities
Manage entity ownership; manage entity properties; understand system and custom entities
Configure field customizations
Develop and configure fields; configure field properties; use calculated fields; use rollup fields; configure global option sets; create alternate keys; configure field-level security; understand status and status reasons
Implement entity relationships
Create relationship types; understand cascading rules; work with hierarchical data; understand and configure entity mapping; create connections and connection roles
Understand when to use business rules; understand business rule scopes; understand how business rules are triggered; configure business rules, conditions, and actions
Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions
Create business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows
