| Job Location | Doha, Qatar |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
* Identify the correct type and number of required equipment* Provide Sea Freight solution to the customer* Develop relation with the customer* Handle freight enquiries, quotations and coordination with local and international clients* Provide support for the sales, to quote client and Follow on business awarded and lost business* P&L monitoring and Job invoicing* Support client for any claim, payment issues or pending shipment* Manage shipment from origin to destination to ensure customers? satisfaction* Coordinate with multiple stakeholders internally* Negotiate rates with carriers, agents, offices and service providers* Achieve the overall freight numbers for the customers assigned* Report any failure to the line manager and ensure client is updated on time manner* Capability to handle freight forwarding operations & customer service independently without supervision* Maintaining daily and regular reports* Ensure improvement in on time delivery performance of the trade lanes serviced by Aramex* Ensure Cargowise adoption & milestone status update integrity is 100%* Monitor & manage liner relations on a station level for a better buying power and lead negotiation of Adhoc or contracted rates to provide more competitive rates to customers* Coordinate with regional pricing desk for RFQs, projects & tenders whenever required* Bachelor?s degree in business or any other field* 3-4 years of relevant working experience in the Sea Freight Forwarding industry* Knowledge about global trade lanes, liners & sea freight solutions* Knowledge of local and international requirements and regulations.* Experience in Customer service and handling Key business client, airline & rate negotiation* Experience in quoting, customer service and operations* Cargowise experience preferred* Excellent MS office skills: Word, Excel and Power Point* Good commands in professional emails writing* Well organized* Ability to handle stress*Experienced Candidates who can join on short notice will be given preference
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