Functional expertise in SAP DBM (Dealer Business Management), MRSS, VMS (Vehicle Management System), IS-A WTY (Warranty) with good understanding of integration with core modules like FI, SD and MM.
Evaluate, Design, Customize, Configure and Implement business processes in SAP for Service processes, Warranty, pricing etc. within the Auto Dealer business.? ? ? ? ? ? ? ? ??
Thorough understanding of integration IS-AUTO SAP DBM, VMS with core modules.
Advanced knowledge on DBM 8.0, SAP MRSS and SAP Warranty Management on process design and system solution.
Consistent delivery of successful projects and positive customer outcomes with strong customer handling experience.
Develop test plans and automated scripts to assure expected performance quality levels meet standards in development efforts.
Conduct End user trainings on existing and new business process.
Supporting the After Sales department in day to day operation related to Service.
