To develop and execute Business Plan to build key relationships in order to achieve Targets through the Direct Cards.
Direct Cards Business forecasting and set performance goals accordingly
Key Result Areas:
Manage Cards Business through Planning Developing resources, coaching, monitoring and appraising staffs.
Identify and develop opportunities to maximize penetration in Local Market
Assign Specific Targets to Sales Team and supervise further allocation to ensure individual productivity is maximized and matched with business potential.
Based on objective, use customer and competitor information to penetrate into new market and/or enhance penetration in desired market segments by developing special packages.
Establish productivity by market/products and ensure optimum results through continual analysis and monitoring.
Manage Staff Issues and concerns if any
Daily Activities:
Morning briefing and Team Huddle
Development and Manage Cards Pipeline and Drive accountability for Target Achievement
Initial Screening of applications and submission to back ops team
Tracking approval / declines for the day from back ops team. Ensuring 100% submissions are processed and sent to Head Office.
Work closely and Proactively with internal Stake Holders to identify opportunities to enhance value for the card holders
Monthly Performance reviews.
Complain Management if any
Rigorously follow and improve controls (SOP/Process / KYC etc.) to ensure adherence to external and internal policies
Ensure Clean Desk Policy, Code of Conduct and other Office Decorum
