| Job Location | Doha, Qatar |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Automotive |
| Functional Area | Not Mentioned |
Responsible for the achievement of the agreed sales volumetarget and all other agreed qualitative targets as specified inthe quarterly target agreement process.? Active Prospecting (Lead Generation); proactive and incooperation with the CRM department? Lead follow-up / Sales Funnel process (in accordance withdealership guidelines) on both Auto line and Sales force? Prospect/Customer data transfer to CRM (data to beprocessed in CRM, Lead Management system); the dealershipwill ensure that all allocated prospects/customer remain withthe dedicated Sales Consultant? Weekly update with Service departments on customer serviceactivities; complaints? Supports the Brand Manager to achieve the Sales,profitability, lead generation and quality objectives.? Ensure a high and consistent level of communication betweenAftersales, Marketing, Finance, CRM and the Brand Managerat the dealership concerning all Rolls-Royce sales activities.? Achievement of quantitative and qualitative sales targets? Prepare and carry out sales process as per defined dealershipstandardscustomer contact- need analysis (+subsequent Lead Management/Follow-upprocess)- demo drive- negotiation- offer- contract- vehicle handover (delivery)- post-delivery follow-up- complaint management? Participate in all proposed and agreed training activities (e.g.Brand Behaviour, Product).? Carry out customer retention activities? Ensure and carry out customer complaint process (inaccordance with dealership guidelines)? To conduct regular lost-sales analysis and deduction ofcounter measures to minimize lost sales? Ensure consistent data transfer (prospect, customer data) onboth Sales force and Auto line including all updates to BrandManager? To define sales training requirements and ensure providingproper coaching/training program.? In-depth experience in luxury retail (ideally luxuryautomotive retail)? Alternatively, in-depth experience in premium automotiveretail? Perfect understanding of needs/requirements and handling ofluxury customers
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