Sales Associate

Job Description

JOB DESCRIPTION POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities Customer Service: - Greet the customers and assist them in selecting the right product. - Convert the window shoppers to ultimate buyers. - Promote the Club Apparel Loyalty Program of the company for repeat sales - Serve Customers with the highest standards and follow the company guideline of selling ( GUEST Greet, Understand, Explain, Sell, Thank) - Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge - Must be presentable and well-groomed at all the times - Flexible to work for extended hours during the Sale period - Must possess up to date product knowledge and ensure minimal stock loss. - Flexible to work for extended hours during the Sale period. Merchandise: - Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms - Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. - Record the inventory inward / outward and maintain the report of the same Process- Handle the POS (Point of Sale) / Billing Counter efficiently - Tally money in the cash till during the beginning / end of the shifts- Issue receipts / refunds / change to the customers correctly- Process the payments by cash / credit cards / vouchers / automatic debits- Ensure awareness and vigilance at all times of security in the store without any negligence- Must be flexible to work for varied shifts and overtime as per the business requirement- Adhere to SOP & Loss Prevention Policies- Maintain confidentiality of the sales figures to the outside party

Keyskills :

About Company

INSPIRE | EXHILARATE | DELIGHT For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Womens Empowerment Principles.