Sales A Marketing Manager Car Rental Company

Job Description

Job Main PurposeThis position is responsible for accomplishes business development activities by researching and developing marketing opportunities and plans; implementing sales plans, managing staff.Duties and responsibilities will focus but not limited to the following:Duty 1: Sales management:

• Establishing sales objectives by forecasting and developing monthly and annual sales quotas for the team and individual sales professionals
• Managing sales by developing a business plan that covers sales, revenue projections, and expense controls
• Ensuring targets are delivered through performance review, reward, and individual recognition of sales professionals
• Provide weekly and monthly reporting of sales performance for executives
• set individual sales targets with the sales team
• co-ordinate sales action plans for individual salespeople
• oversee the activities and performance provide feedback, support, and coaching of the sales team
• assist with the development of sales presentations and proposals
• investigate lost sales and customer accounts
• forecast annual, quarterly, and monthly sales revenue
• develop pricing schedules and rates
• formulate sales policies and procedures
• help prepare budgets
• control expenses and monitor budgets
• analyze data to identify sales opportunities
• develop promotional ideas and material
• cultivate effective business relationships with executive decision-makers in key accounts
• Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.

Duty 2: Tender management

• Prepares and generates monthly progress reports highlighting tender wins/ losses (indicating reasons) for review and verification of management.????
• ?Generates weekly tender status reports highlighting progress on concerned tenders.
• Prepares monthly status reports as related to tender wins/ losses to the GM
• Finalizes estimation of all direct and indirect costs and consolidates tender documents for management review and approval.
• ?Liaises with the Purchasing department to negotiate with approved vendors/suppliers and subcontractors for various supplies/materials as per project (pre/ post tender).
• Studies, analyses and evaluates tender documents from a technical point of view in order to identify risk factors, ensuring that technical terms comply with the relevant standards and coordinates with the Division Heads, and General Manager for the overall risk assessment and bid decision

Duty 3: Brand Management and Offline Marketing

• Obtains market share by developing marketing plans and programs for each product and directing promotional support.
• Implementing marketing strategies and analyzing trends and results
• Develops marketing staff by providing information, educational opportunities, and experiential growth opportunities.
• Maintains a research database by identifying and assembling marketing information.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• ?Maintains a research database by identifying and assembling marketing information.
• Improves service marketability and profitability by researching, identifying, and capitalizing on market opportunities; coordinating new service development.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitors share, and competitors strengths and weaknesses; forecasting projected business; establishing targeted market share
• Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Duty 4: Customer care management

• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.
• Prepares and completes action plans.
• Implements productivity, quality, and customer-service standards.
• Resolves problems.
• Identifies customer service trends and determines system improvements.
• Meets customer service financial objectives by forecasting requirements.
• Prepares annual budgets.
• Schedules expenditures.
• Analyzes variance and initiates corrective actions.
• Conducts surveys and forms focus groups.
• Improves customer service quality results by studying, evaluating, and re-designing processes and establishing and communicating service metrics, and monitoring and analyzing results.
• Maximizes customer operational performance by providing help desk resources and technical advice.
• Resolves problems and disseminates advisories and warnings.

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