Restaurant Supervisor - Toro Toro

Job Description

Marsa Malaz Kempinski, The Pearl - Doha is located on its own secluded island, just steps away from numerous entertainment and dining options at the glamourous destination of The Pearl, in the capital of Qatar.Showcasing the finest European architecture, blended with traditional Arabian elements, Marsa Malaz Kempinski boasts 281 luxurious rooms - including 69 suites, two Presidential suites and two Royal suites.Restaurant SupervisorThe overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski?s DNA values in order to encourage sales and maximize guest satisfaction.Key ResponsibilitiesResponsible to Assistant Restaurant Manager/ Restaurant Manager.Responsible for Head Waiter/ Waitress, Waiter/ Waitress & Host/ Hostess.Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.A courteous, professional and efficient service is provided at all times.All duties and tasks are performed as per the tasks required at the outlet.Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.Monitor operating supplies, equipment and reduce spoilage and wastage successfully.Ensure that the place of work and surrounding area is kept clean and organized at all times.Successfully perform opening and closing procedures established for the assigned outlet.Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.Understand and strictly adhere to the rules & regulations established in the hotel?s policy manual and the hotel?s policy on fire, hygiene, health & safety.Have a complete understanding of the monthly profit and loss statement of the department.Lead the service and act as a role model to the team.Desired Skills and QualificationsMinimum 1 year in F&B management role, preferably with a 5* Hotel chain.English ? excellent oral and written skills, additional language ? beneficial.Ability to operate computer and office equipment.Proficiency in Excel and Word.About KempinskiAt Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage uponwhich our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits.Discover a career crafted by you.Marsa Malaz Kempinski, The Pearl - Doha is located on its own secluded island, just steps away from numerous entertainment and dining options at the glamourous destination of The Pearl, in the capital of Qatar.Showcasing the finest European architecture, blended with traditional Arabian elements, Marsa Malaz Kempinski boasts 281 luxurious rooms - including 69 suites, two Presidential suites and two Royal suites.Restaurant SupervisorThe overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski?s DNA values in order to encourage sales and maximize guest satisfaction.Key ResponsibilitiesResponsible to Assistant Restaurant Manager/ Restaurant Manager.Responsible for Head Waiter/ Waitress, Waiter/ Waitress & Host/ Hostess.Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.A courteous, professional and efficient service is provided at all times.All duties and tasks are performed as per the tasks required at the outlet.Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.Monitor operating supplies, equipment and reduce spoilage and wastage successfully.Ensure that the place of work and surrounding area is kept clean and organized at all times.Successfully perform opening and closing procedures established for the assigned outlet.Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.Understand and strictly adhere to the rules & regulations established in the hotel?s policy manual and the hotel?s policy on fire, hygiene, health & safety.Have a complete understanding of the monthly profit and loss statement of the department.Lead the service and act as a role model to the team.Desired Skills and QualificationsMinimum 1 year in F&B management role, preferably with a 5* Hotel chain.English ? excellent oral and written skills, additional language ? beneficial.Ability to operate computer and office equipment.Proficiency in Excel and Word.About KempinskiAt Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage uponwhich our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits.Discover a career crafted by you.

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