Greet and meet visitors with courtesy, directing them to the relevant person / department
Efficient and courtesy in handling of telephone calls, ensuring clear verbal communication provide necessary information / guidance to caller and transfer the call to the relevant person or required take clear concise message and pass message in a timely manner
Provide general administrative support to members of staff
Take details of visitors as they came into the showroom, accurately completing a showroom log, allowing sales consultant to understand the conversion ratio of visitors to sales
Monitor visitor access and maintain security awareness, ensures customers are taken to the correct office of their appointment and are not roaming corridors alone
Ensure knowledge of staff movements in and out of organization
Maintain the cleanliness of reception area
Ensure at all times the appropriate corporate image is represented
Provide daily, weekly, and monthly reports if applicable
Keyskills : Communication SkillsCustomer Relations
