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Parts Sales Consultant

3.00 to 4.00 Years   Doha, Qatar   08 Aug, 2023
Confidential Company
1 Jobs Openings
Job LocationDoha, Qatar
EducationCertification / diploma
SalaryNot Mentioned
IndustryAutomotive Dealership & Distributor; Automotive Repair, Spare Parts, & Support Services
Functional AreaNot Mentioned

Job Description

  • Understand Agriculture machinery operations and parts / consumables
  • Check all parts in parts catalog and manuals as per equipment model and serial number
  • Assist all customers (retail and workshop) in selecting required parts in a professional and efficient manner.
  • Informs customers of companion parts requirements and specials and ensures that the customer is exposed to the full product line.
  • Answer phone calls, providing price quotes and other information in professional manner.
  • Provides high level of service to internal and external customers
  • Notifies Parts Manager of out of stock part or shop materials that need immediate attention.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Follow up on back-ordered parts from supply chain team.
  • Assist outside sales representatives with their orders.
  • Make sure all internal requests for parts are posted and goods movement is done.
  • Ensures that all customers receive their copy of the invoices and sign receiving of goods
  • Issues credit for parts returned, ensuring that the original invoices or its number is available so that the purchase and pricing can be verified.
  • Update technical knowledge by reading all the technical reports from suppliers and knowing the new update information in the EPC.
  • Keeps orderly records of all parts orders from workshop
  • Sets up orders for daily shipment, delivery or pick up
  • Keeps rear and front counter areas clean and uncluttered
  • Clean computer terminals and printer daily
  • Participate in approved training programs and keep himself undated with units sold from sales department.
  • Update parts manager with lost sale and follow given KPI
  • Maintain professional appearance and carryout any temporary assignments assigned by manager.

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