Operations Manager

Job Description

Operations Manager - DohaQAR 27,000- 32,000Our Client, a Multinational Professional Service-based organisation is looking to recruit an experienced Operations Manager for their Qatar office. The role will be responsible for leading the Qatar and Kuwait Operations team.Responsibilities:

• Work closely with building management and external service providers to ensure facilities are maintained to high standards
• Ensure a safe and healthy working environment for the employees by ensuring that health and safety protocols are constantly monitored and met
• Use initiative and continually think outside of the box to enhance business performance
• Deep understanding of Facilities Management, including Finance and Business, Operations and Maintenance, Leadership and Strategy, and Project Management
• Manage operations budgets for Doha and Kuwait City offices
• Act as a thought partner and trusted advisor to the Operations Director, ensuring they are well-informed and guide them toward making the right decisions
• Independently identify issues and proactively find alternative solutions
• Independently manage all facilities topics and processes, while maintaining excellent communication with office landlords
• Manage complex project activities by leading a local team (Facilities, Production, and Reception), as well as third-party contractors, and overseeing the Kuwait serviced office
• Managing and overseeing ISO Audit reviews for both offices
• Use initiative and think outside of the box to enhance business performance.
• Maintaining the highest level of internal and external confidentiality
• Deep Understanding of planning and forecasting for business growth
• Knowledge of local laws and global policies
• Manage all office license renewals for DFZ and AD Offices
• Manage government requests related to our offices through the PRO
• Collaborate with senior stakeholders locally and globally
• Arrange training for First Aiders, Fire Wardens, and managing all PPM on all fire safety equipment
• Make judgment calls being highly professional and diplomatic, knowing when to ask for help or advice, and being perceptive and practical
• Managing and facilitating the Operations Induction process and working closely with the L&D team
• Provide very high-level executive support for employees in a fast-paced environment
• Provide support on team events and contributing to office events

Requirements:

• A bachelors degree with a minimum of 5-6 years experience in a fast-paced environment (really fast-paced!) supporting operations and services, strongly preferred
• Exceptional leadership skills and customer service experience
• Exceptional responsiveness with strong interpersonal and communication skills
• Exceptional time management skills, demonstrating clear systems and composure to handle multiple tasks
• Experience in project management
• Possess advanced/in-depth knowledge of complex topics
• Excellent experience in Facilities Management Practices that can be applied creatively and appropriately
• Exceptional organizational skills to contribute to behind-the-scenes magic while providing creative solutions, driving our high-level customer service, and positively impacting our client work
• Very strong intellectual curiosity, showcasing your creative thinking and interest in the bigger picture
• Demonstrated people management skills

Thank you for your interest. We aim to contact shortlisted candidates within 2 weeks. Due to a high volume of applications, we regret that we may not be able to respond to all applicants. If you have not heard from us within 2 weeks, please consider your application unsuccessful.

Keyskills :
Leadership project management Finance Maintenance Project Management Iso Audit Operations Facilities Management Business Strategy