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National Operations Manager

1.00 to 10.00 Years   Doha, Qatar   19 Sep, 2022
Al Futtaim Group
1 Jobs Openings
Job LocationDoha, Qatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

National Operations Manager | ALF Vehicle Rentals| AlFuttaim AutomotiveWhat you will doJob Holder should oversee the entire operations and financial performance of the AF Vehicle Rentals-Qatar.

  • Revenue: Achieve the overall revenue target for Dubai and Northern Emirates from daily/weekly and Monthly rental business. Maximize revenue from ancillary products such as PAI, SCDW, CDW Oman Insurance, PAI, Up selling and Child Seat
  • Utilization: Ensure vehicles are available at rental locations to maximize rental opportunities resulting in high utilization which ensures revenue, margin and profitability for the region handled.
  • Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner.
  • Employee Development: Identify the talents within the team members and developthe right resources, optimum use of these resources and identify them for succession planning
  • Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
  • Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower costs.
  • Carry out business practices that are ethical and in line with Hertz and Al Futtaim policies.
  • To provide regular update to the General Manager on the business patterns and competition activities in the region.
  • Work closely with the Leasing Manager and sales team to drive corporate business from Dubai and Northern Emirates.
  • Represent Hertz and establish good relationship with key decision makers at Dubai Airport.
  • Call Centre Operations, HEL and broker relationship management.
  • Work closely with Marketing manager to define bespoke marketing opportunities

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