| Job Location | Doha, Qatar |
| Education | Graduate; Engineering Graduates/PG |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling IT - Software |
| Functional Area | Not Mentioned |
Nair Systems is currently looking Microsoft 365 Administrator for our Qatar operations with the following terms & conditions.Qualifications:•Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).•Minimum 3+ years experience supporting Microsoft 365, especially Exchange Online and Outlook.•Strong knowledge of O365 admin center, Exchange Admin Center, and PowerShell scripting.•Experience working alongside helpdesk or desktop support teams.•Familiarity with mailbox permission models and compliance standards.•Microsoft 365 Certified: Exchange Online Support Engineer Specialty /Microsoft 365 Certified: Messaging Administrator AssociateSkills and Attributes:•Analytical and problem-solving mindset.•Excellent communication and collaboration skills.•Ability to work under pressure and prioritize effectively.•Strong attention to detail and a customer-first approach.Key Responsibilities:1. Outlook Support and Troubleshooting•Act as a subject matter expert for Outlook and Exchange Online.•Investigate and resolve user issues related to Outlook connectivity, sync problems, and login errors.•Troubleshoot Outlook performance and slowness issues (e.g., OST file size, Add-ins, latency).•Collaborate with Desktop Support to ensure consistent resolution of user-reported email issues.2. Mailbox Management•Support the Access Control team in daily mailbox operations (creation, permission assignment, de-provisioning).•Manage shared mailboxes, distribution lists, and mailbox delegation.•Perform mailbox migrations, policy changes, and retention rule updates when required.•Utilize PowerShell to execute mailbox-related administrative tasks efficiently.3. Technical Expertise and Documentation•Monitor O365 service health and respond proactively to incidents or degradation.•Maintain and update documentation for common troubleshooting procedures.•Knowledge with Exchange Online Archive, Exchange Backups, Customer Managed Keys, EntraID licensing.•Provide input into automation and optimization opportunities within the mailbox and email workflow using PowerShell scripting•Conduct root cause analysis and recommend long-term fixes or preventive actions.Joining time frame: 2 weeks (maximum 1 month)Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest
Keyskills :
O365
© 2023 HireeJobsGulf All Rights Reserved
