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Merchandiser - Team Leader

1.00 to 10.00 Years   Doha, Qatar   23 Sep, 2024
Ali Bin Ali
1Preferred Candidate Jobs Openings
Job LocationDoha, Qatar
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryFMCG
Functional AreaNot Mentioned

Job Description

This role will be responsible for leading a team of Merchandisers. Communicates company goals, and deadlines to the team. Motivates team members and assesses performance and provides help to his/her Superior, by keeping up to date team performance. Communicates concerns and policies to Merchandiser Manager and team members.

  • Act as a reliever for Merchandising Manager to support team and performs management duties.
  • Execute and manages inventories and stock, including keeping detailed records of inventory use and sales, and advising supervisor on every necessary concern i.e. ordering where necessary
  • Encourage team members while communicating team goals and identifying areas for new training or skill checks
  • Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
  • Communicates deadlines and sales goals to team members u Conducts team meetings if necessary to update members on best practices and continuing expectations.
  • Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.
  • Responsible for assessing the outlets to develop/fabricate design for proper shelving/measurements as per principal standards.
  • Team leaders will also work on display executions and routes where the load is high. They need to be in market daily with any one merchandiser
  • Proper coordination and alignment with the M. Manager.
  • Responsible for on-the-job training, i.e., Expiry Tracking, display based on planogram, shelving, FIFO (date code), time management, product life cycle, etc.
  • Initiate staff disciplinary management and align next line management
  • Monitoring individual performance
  • Ensure that merchandisers basic work related issues are addressed and assisted properly per business guidelines and / or policy
  • Ensure that KPIs are cascaded to all Merchandisers within his purview and track progress
  • Participates in creating innovation culture based on trade/competition activities in the market.
  • Ensuring route coverage as per journey plan. Any deviation affecting the operational guidelines will be escalated to the next line management.
  • Externally, the role will be working closely with customers mainly on assigned key accounts while managing assigned staff to negotiate space for shelf/display, product quantity/volume, specific POS materials and frequency and type of support.

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