Merchandise Operations Manager - Waterpark

Job Description

Rixos Qetaifan Island North Opening mid 2022, Rixos Doha Qetaifan will comprise a 345-key hotel, along with a souq encompassing 11,000sq m of leasing space, a beach club, a theme park and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Slated to make its debut right before the World Cup, Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country?s biggest draws will be Qetaifan Island North?s waterpark attraction The Icon Tower, the world?s highest tower of its kind, reaching 82 metres in height.Merchandise Operations Manager - WaterparkThis Position is responsible for the daily operations of the Stores, developing and executing merchandising plans, and managing merchandising operations to achieve volume and desired profit goals. To train merchandising staff to ensure product assortment displays seasonal, branding, and clients demands.What?s in it for you:

• Be part of a unique and complexresort in Qatar
• Take advantage of opportunities to be recognized for your professional contributions
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

• Manage the logistics of all merchandise from dock to selling floor to ensure efficiency in stock flow, compliance, and safety at all times.
• Identify and champion the implementation of operational process improvement across the stores.
• Purchase, receive, the process returns, price, prepare and merchandise designated products through approved suppliers and in compliance with established practices to achieve goals for sales, margin, inventory turns, and labor expense.
• Supervise the flow of merchandise to the sales floor.
• Responsible for the monthly physical inventory count.
• Oversee merchandise support activities ensuring merchandise optimization in stores.
• Guide merchandising planogram development in partnership with sales and product teams to optimize sales across product categories.
• Monitor stock levels by category and product to identify the fast/slow-moving items and work with the merchandise operations manager on action plans such as price changes / re-merchandising / cancellations or re-orders.
• To reduce stock loss in store. Observes safety and security procedures. Reports any misuse or theft of stock to merchandising manager.
• Focus on inventory optimization.
• Provide updates to the business with meetings, presentations, and weekly/monthly reports.
• Translate annual strategic plans into functional specific goals and drive/learn from results.
• Partner with Finance and Buying partners to create annual and seasonal inventory plans that support optimal client experience while enabling the realization of financial goals
• Ensure compliance with processes that remain efficient, effective, and streamlined
• Identify and champion the implementation of operational process improvement across the stores
• Responsible for the induction and development of the team by providing on-the-job training and assessing progress, through written reviews and probations.
• Maintain shrinkage strategy and manage implementation including communication, education, monitoring, review, and support.
• Manage rotas ensuring adequate cover for the shop floor for customer service opening & closing times, and replenishment. Sending a month in advance to the team.
• To ensure outstanding presentation and visual merchandising standards are always maintained. Ensure the shop is tidy, clean, and full at the end of the day.
• Ensure all staff is kept up to date on changes to products, offers, and promotions.
• Carry out annual performance reviews on each team member to manage and motivate individuals as well as provide clear direction and support.
• Completing and updating all retail targets and communicating to the team.
• To ensure all HR policies and procedures are adhered to.

• Bachelor?s degree in Business or equivalent qualifications
• Minimum 3-4 years of operations experience for retail organization.
• Strong working knowledge of MS Excel, Word, & PowerPoint
• Excellent written and verbal communication skills in English
• Arabic Speaker will be preferred
• Excellent organizational skills to be effective and efficient.
• Analytical skills
• Good standard of numerical skills.
• Strong leadership, interpersonal and training skills
• Strong negotiation skills

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