MarMarketing Manager voco® Doha West Bay Suites

Job Description

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions , recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. Towering 46 floors above the city, voco Doha West Bay Suites offers contemporary flair, convenience and a warm Qatari welcome. Were centrally located in West Bay, the business and diplomatic heart of Doha, 20 minutes from Hamad International Airport (DOH) and steps away from Doha Exhibition and Convention Centre and corporate offices.Marketing Research Identify potential sources of business and implements marketing activities to support approved sales strategies. Monitor competitors activities including accommodation rates, special promotions, packages, menu offerings, and conference and banquet promotions for the purpose of benchmarking the hotels offerings. Maintain up to date files on all direct competitors. Prepares monthly, quarterly and bi-annual analysis on the hotels house mix and performance versus the hotel target markets. Prepare 12-month marketing plan and expense budget Reviews and coordinates the placement of publications in hotel guest suites and public areas. Updates all marketing communications, collateral production and branded promotional items in accordance with brand guidelines. Marketing Promotions/Advertising Plan, coordinate and administer hotel sponsored entertainment activities. Coordinate with and provide support to hotel departments, suppliers, partners and other relevant parties for all promotional activities, trade shows, and food and beverage promotions. Plans, prepares and coordinates the timely placement of promotional material and other visual displays in strategic locations throughout the hotel. Set up, coordinates and implements direct mail promotional campaigns in accordance with the hotels business plan. Coordinates the production of monthly mailers for food & beverage and sales & marketing items. Procure and maintain hotel corporate gift item inventory and ensure the distribution of gifts is carried out in accordance with hotel policies and procedures. Administer all advertising contracts and maintain detailed records of all orders, communications, proofs and advertisements with publishing houses and agencies. Complies with and handles all requests for hotel information from publisher of consumers and trade directories. Coordinates all advertising requirements, such as photograph and media schedules. Maintains and updates Hotels photographic library and disseminates them to clients, as and when required.GENERAL Maintain effective communication within and across all hotel departments. Attend meetings, training sessions and any other required meeting. Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations. Ensure safe work practices are adopted at all times and report any OHS concerns immediately to your direct manager or HR Manager. Be prepared to give and receive constructive feedback that is of benefit to self and others. Develop an annual marketing plan and expense budget consisting of monthly marketing actions in support of the rooms, sales and food and beverage marketing goals of the hotel. Procure and manage all printed collateral in accordance with the Companys CI brand manual standards and within prescribed budget expense. Maintain and update customer database in accordance with Company guidelines. Generate campaigns in accordance with the approved business strategy on time. Respond to all inquiries same business day and those received electronically after hours by the next business day. Achieve consistently high ratings in customer satisfaction Submit reports and requests for information on time Complete all assigned projects within designated timeframes Maintain a professional and organised work environment Education/Qualifications Undergraduate degree in Marketing, Business Administration, Social Media and/or a formal qualification at a recognised institution. Experience Minimum 3 years post-graduate experience working as a marketing assistant or marketing coordinator in a 5 star internationally recognised hotel, Tourism authority and/or multi-national hospitality related business. Technical/ Skills High degree of competency in Microsoft Word and Excel Proficient in the use of Publisher or similar graphic design software Excellent written and spoken English language communication skills Highly proficient in the use and management of social media applications such as facebook, twitter, Pinterest, Instagram, Linkedin Ability to design and execute HTML mass mail promotional campaigns Strong organisational and work co-ordinating skills. Ability to handle multiple assignments and projects Strong project management capability Personal Attributes Can do attitude and a high level of energy Self-motivated and able to work unsupervised Professionally groomed Ability to think on your feet and take appropriate actions. Ability to work under pressure and adapt to change. Customer service focused Socially confident and outgoing. Possess a well-developed sense of humour

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