Greet customers in a friendly and professional manner, answer customer inquiries and resolve any issues or complaints.
Provide information about laundry services, pricing, and turnaround time.
Assist customers with drop-off and pick-up of laundry items and coordinate with laundry staff to ensure timely processing and delivery of laundry items.
Monitor inventory levels of laundry supplies and request restocking as needed.
Sorting laundry items by category.
Maintain organized records of customer orders, invoices/tickets for laundry orders.
Update and maintain customer database and assist in scheduling and coordinating laundry services.
Keep the laundry desk area clean, organized, and presentable.
Report any maintenance or equipment issues to the appropriate personnel.
Follow safety protocols and ensure a safe working environment.
