IT Support Engineer

3.00 to 5.00 Years Doha, Qatar 14 Oct, 2024

Job Location	Doha, Qatar
Education	Bachelor's degree / higher diplomaEducationBA BS in Engineering, Computer Sciences or an Equivalent
Salary	Not Mentioned
Industry	Automotive Dealership & Distributor
Functional Area	Not Mentioned

Installs and configures computer hardware operating systems and applications
Troubleshoot system/network problems, and diagnoses or resolves hardware/softare faults
Follow written instructions and diagrams to reair faults or set up systems
Sets up new user accounts/profiles and deals with password issues
Works on tasks effectively and ensures completion
Responds to callouts within agreed time limits
Prioritizes and handles multiple open cases effectively
Follows up on standard helpdesk procedures
Logs all helpdesk interactions
Records, updates and documents requests accurately using the IT Service desk system
Identifies and escalates issues that require urgent attention
Maintains a first class level of customer service by ensuring effective and professional client service
Communicated effectively with technical and non-technical colleagues at all levels in organization

Keyskills :

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