IT Helpdesk Analyst

1.00 to 10.00 Years Doha, Qatar 08 Apr, 2025

Job Location	Doha, Qatar
Education	Not Mentioned
Salary	Not Mentioned
Industry	Automotive Dealership & Distributor
Functional Area	Not Mentioned

Respond to inbound helpdesk requests via phone, email, or ticketing system.
Provide technical support for hardware, software, network issues, and general IT inquiries.
Troubleshoot and resolve issues with operating systems, applications, and peripherals.
Assist users with setting up and configuring hardware, software, and network systems.
Document issues, resolutions, and common troubleshooting procedures in the knowledge base.
Escalate complex or unresolved issues to senior IT staff or relevant departments.
Install, configure, and update hardware and software systems for end-users.
Monitor and maintain computer systems and networks to ensure optimal performance.
Perform routine maintenance tasks such as system backups and software updates.
Provide training and assistance to users on basic software and system functionalities.
Participate in IT projects as needed, such as system upgrades or new software implementations.

Keyskills :

APPLY NOW

Related Jobs