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Installation & Support Team Lead

5.00 to 10.00 Years   Doha, Qatar   24 Jul, 2019
Flora Group
1 Jobs Openings
Job LocationDoha, Qatar
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryInformation Technology
Functional AreaNot Mentioned

Job Description

  • To Manage/Lead a Team of 20 Executives?
  • To attend necessary Meetings for Projects , Site visit,Demo/Presentations , MOI Inspections?Client/Contractor/Consultant Inspection and Testing commissioning
  • ?????????To visit? Clients on Regular Basis to Get feedback / Updates aboutthe Quality of the work performed by the Team? and take corrective action
  • To evaluate the team and do necessary Gap filling,Training and update the Team as per the company requirements
  • To perform regular? workshop to do complete knowledge transfer within the team
  • To Coordinate with the? Various Departments for execution of tasks,project Installation, Support and Maintenance Activities
  • To Prepare necessary? updates,and respond to client mails on daily basis?
  • To check and prepare the Team Schedule on daily basis and follow up with the team? for execution of work on timely manner?
  • Installation of Application, Solutions, Hardware devices and? configuration of the solution as per the requirement and company instructions.
  • Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints
  • Troubleshoot and resolve issues in existing software, Application,Hardware Devices
  • Analyze and study complex systems requirements?
  • Prepare,Project Documents, design documentation , Technical document,?Test Cases,User Manual,Handover documents,Configuration Documents,Check list,Testing and commissioning documents as per the requirementof Company.
  • To be Part of Inspection,QA /AC Team for all projects ?and Support? tasks? and activities
  • To be actively involved in MOI ,Client , Consultant , Contractor, Sub Contractor Pre Inspection and Inspection,Testing and Commissioning of Complete solutions
  • Write and maintain technical documentation to describe testing,changes, and corrections
  • Collaborate and communicate effectively with stakeholders throughout the organization
  • Support customer-witnessed testing, Training? and Project Handover
  • Presentation of Applications , Attend Meeting ?and do requirement Gathering.
  • To be able to understand 3 Party Application and do necessary Integration/Customization as per the requirement of Company/Client.
  • Attend Customer,Management ?and Sales Team Issue escalation,Respond with? resolution plan,Action Plan and Corrective Measures.
  • To be involved in Installation of Existing applications and Solutions (End to End)
  • To prepare , Daily reports , Weekly reports and Monthly reports
  • To communicate with client and provide updates on Daily activity?
  • Will be required to be on Field ?for Inspection and Go live.
  • Liaise with? Vendor support team , Technical Team and Sales team to get necessary support,Training and knowledge transfer
  • Monitor Employee Performance? and issues and address to? Management on dailybasis with Action Plan.

Keyskills :
System AdministrationTeam Management.NETCore NetworkDatabase

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