| Job Location | Doha, Qatar |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Hospitality & Accomodation; Administration Support Services; Tourism, Museum, & Cultural |
| Functional Area | Not Mentioned |
WHO WE LOOK FOR:We look for Hotel Concierge team who share a passion for excellence and who infuse that enthusiasm into everything they do in a most sophisticated way towards achieving the goal ? to consistently provide an exemplary customer service.What you will be doing:? Fill all reasonable in-house guest requests or requirements; anticipate needs, respond to all guest complaints, record such in a timely manner, and take action when needed? Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible? Assure that desk collateral and information for restaurants, activities, attractions, maps and other local attractions are updated and current? Create focused conversations with guests which identify their personal preferences? Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success? Respond to all guests? needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate? Maintain a daily record of all guest requests, reservations and confirmations for guests? Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges? Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities? Has thorough information about hotel outlets, facilities and services to assist the guests? Has through knowledge about the city, attractions, historical places and activities? Updates and controls sign board information according to the event orders? Checks arrival times of the VIP guests? Maintains tidiness of the front of the house and luggage storage room for concierge? Responsible for receiving, distributing, sending and holding mail and messages? Ensures precise counting of group luggage upon arrival and departure? Knows and follows the fire and the safety regulations of the hotel? Performs other duties assigned by his/her supervisorIf you are interested in joining our team, apply today.Main Requirement for Concierge - Please include portrait & full body photo with the submitted resume.
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