The primary focus of the role for the Guest Relation Officer will be responsible for answering the switchboard and handling administration functions related to the Honda showroom and assist the Showroom Manager.
ÿWhat you will do:
Managing the switchboard and directing the calls accordingly to the team.
Welcome customers to the showroom.ÿ
Update all customer telephone and web enquiries into Connect and allocate the enquiries to Sales manager.ÿ
Assist the sales team with sales activities.
Handling and filing sales related documents (warranty book, second set, test-drive form and insurance)ÿ
Managing the demo keys and gift items.
Ensure the showroom is presentable.
Ensure the cars are displayed with correct model nameplates, price boards, specification stands, POS material.